DEPARTMENT OF REFUGEE AFFAIRS (DORA)

 

Goals and Duties

 

The Department of Refugee Affairs (DORA) is a central Department of the Palestine Liberation Organisation (PLO.)  The Department was activated in accordance with a resolution of the Palestine National Council (PNC) in its twenty-first session held in Gaza, Palestine, on April 12, 1996.  DORA became responsible for all that concerns he Palestinian Refugees wherever they may be residing.  The Department is committed to implement the laws and resolutions issued by the PNC, as well as the implementation of the Right of Return in accordance with international legality, particularly United Nations General Assembly Resolution 194, reaffirmed in Security Council Resolutions 242 and 338 which form the basis of the Peace Process.

 

The PLO has striven to guard and maintain the Palestinian identity and the protection of the rights of the refugees despite their dispersion in the various countries of their residence, as well as protecting them from the continuous attempts of absorption and resettlement.  It is therefore on this basis that DORA has worked towards implementing the official policies according to the following basic principles:

 

1.  Supporting Palestinian refugees in the various places f their residence through the co-ordination of official efforts with the Arab Host Governments, as well as concerned departments in the Palestine National Authority (PNA.)

 

2.  Supervising the Refugee Portfolio regionally and internationally through participation in related official conferences and meetings, in order to clarify the official policy of the PLO as well as the point of view of the refugees themselves in regard t their rights and their insistence on their right of return, and the realisation of their minimum aspirations.  Participation of DORA in the negotiations on the refugee issue would be on the basis of adhering to international resolutions, particularly UNGA Resolution 194, as any solution that does not fulfil these aspirations would be lacking in substance and would not lead to peace, but would create a state of instability in the region.

 

3.  Co-operation and co-ordination with the United Nations Relief and Works Agency for Palestine Refugees in the Near East (UNRWA) and follow-up of the services it renders to the refugees in the Arab Host Countries, paying special attention to the conditions prevailing in the various refugee camps, assisting n their development and the improvement of the standards of living, while relieving the suffering of the refugees residing in them.  UNRWA was established by UN Resolution N. 302 to provide services to Palestinian refugees registered with it in the fields of education, health and social services. 

 

In the last few years, UNRWA has implemented austerity measures that have left their clear mark on the level and quality of these services.  These measures were due to UNRWA's limited financial resources and the inadequacy of donor contributions compared to the volume of its growing financial requirements caused by inflation, as well as natural demographic growth.

 

DORA's  position regarding UNRWA's role is based on the following:

 

-Ensuring the continuation of UNRWA and its services to the refugees in accordance with UNGA Resolution No. 302 of 1949, by which it was created, as well as ensuring that it does not deviate from its true goals.

 

-Urging donor countries to provide financial support to UNRWA to enable it to fulfil its obligations to the Palestinian refugees.

 

-Insisting on the continuation of UNRWA and its performing duties towards the refugees, while rejecting the proposal for transferring its duties to the PNA and the Arab Host Countries, and rejecting its dissolution before the refugee issue is resolved justly and comprehensively.

 

-Co-ordination with the Arab States to prevent the dissolution of UNRWA activities serving the refugees residing in them, and to increase their financial support of UNRWA, particularly from the Arab Gulf States in order to broaden the base of contributions as well as to compensate for any reduction in international financial support for it.  For example, according to UNRWA reports, Arab contributions have been reduced from 7.8% of its budget in the 1980's to less than 2% now.

 

-Maintaining a balance and meticulousness in the relationship with UNRWA and encouraging it to broaden the base of its services and developing them to meet the increasing needs of the refugees.

 

In order to realise these goals, DORA performs the following duties:

 

1.  Interaction with refugee communities in and outside camps in order to properly perceive their problems and requirements.

 

2.  Identification of the obstacles the refugees confront in dealing with UNRWA.

 

3.  Handling and treatment of problems UNRWA faces daily in the camps.

 

4.  Co-ordination with UNRWA's administration and assisting it in identifying the vital needs of the refugees.

 

-Follow-up and analysis of the various UNRWA reports.

 

-Follow-up of issues concerning UNRWA employees.

 

-Follow-up of administrative development and strategic planning programmes as well as the activities of the Policy Analysis Unit.

 

-Follow-up of donor and host country conferences.

 

DORA's interest in the refugees and their camps is not merely for political activation, but in order to reduce the harshness of life in those camps and the suffering of the people, while realising security on all levels.

 

DORA has always been aware of the importance of improving living conditions in the camps, which are lower than the acceptable minimum.  This requires efforts to raise the standards and improve these conditions in the various educational economic and social fields, but particularly in the area of infrastructure.

 

DORA's work plan was directed towards improving conditions in the camps in co-operation with UNRWA on any level where improvement is possible, as well as in fields not under UNRWA's jurisdiction; establishing projects, and mobilising support for services, while maintaining the identity of each camp and the national rights of the refugees of return and self-determination. 

 

The work plan started under the headline of "Emergency Aid - A Project for Every Camp", projects bein implemented in co-operation with the Palestinian Ministry of Public Works.  The plan was expanded to include a different type of priority projects implemented with the co-operation of the Palestinian Water Authority and the Ministry of Local Government.  Other projects were completed with the co-operation of the Palestinian......

(PECDAR) as well as  others with the Programme for Social Development, the Ministry of Local Government and the World Bank, as well as other local, Arab and international institutions.

 

These projects come under the description of  infrastructure and service projects, from repairing or reconstructing water supply, sewage and electrical supply networks, building retaining walls, supplying equipment, building clinics, kindergartens and youth centres, and paving roads.  These various projects have now reached a total of 89.

 

Relations with the PNA and official institutions:

 

- Co-ordination with municipalities that abut on camps within a single geographic environment in order to utilise the capabilities of these municipalities in areas of life that do not fall within the area of UNRWA services.

 

- Despite of the special relationship with the PNA, its ministries and institutions, this relationship is similar to that with governments of the refugee host countries.

 

-Co-ordination and co-operation with those concerned in this area of work in Palestine in order to raise the standard of services provided to the refugees.  There is co-operation, for example, with the Ministry of education, which spends $34 million annually on the refugees;  the Ministry of Social Affairs, which spends around $5 million, in addition to the Ministries of Local Government, Health, Supply and Public Works, as well as institutions such as PECDAR, which provides additional or complementary services to those provided by UNRWA, all of which places a heavy financial burden on the PNA.

 

Relationship with the Arab States:

 

1-  Co-ordination and co-operation with the Arab countries hosting Palestinian refugees and displaced persons in order to prevent unilateral action, or through their agreements with Israel, in the absence of the PLO.

 

2- Encouragement of the Arab States to grant Palestinians all rights, residence and work permits, educational services and free education, as well as the freedom of movement while waiting for the implementation of the right of return.

 

3-  Co-ordination and co-operation with the Arab States for the prevention of decisions affecting human rights, such as expatriation or mass expulsions. 

 

4- Starting intensive dialogues with the Arab States to organise agreed conditions for the refugees in these states,  removing the ban imposed by some governments on the relations between the Palestinian Refugees and their representatives, as well as demanding full rights for the Palestinians in these countries barring absorption and resettlement.

 

Relations with Non-Governmental Organisations:

 

Such relations are for the purpose of supporting the permanent right of return, and for the provision of humanitarian and developmental assistance for the refugee camps by civil institutions, and for the support of the right of return to Palestine, and convening conferences and workshops to defend the rights of the refugees.

 

- Encouragement of international non-governmental organisations to cooperage on the subject of the refugees, particularly with Palestinian civil societies.

 

- Support of effective and comprehensive co-ordination between Palestinian civil institutions on the one hand, and international non-governmental organisations on the other.

 

-Co-ordination of financial support with Palestinian non-governmental organisations.

 

Encouragement of Arab civil institutions to support their Palestinian counterparts in Palestinian refugee communities.

 

 

 Leila Deeb

 

 

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